Customer Service Manager (m/f), Napier in Napier, Hawke's Bay

Management

Your tasks:
- Develop and execute company policies
- Attend meetings, trainings or seminars
- Keep abreast of changes in the standards, technologies or methodologies
- Work with other departments
- Risk assessment and risk management
- Carry out administrative functions
- Coordinate application of software releases
- Coach and mentor team members
- Give direction and guidance
- Review assignments for accuracy and quality
Your skills:
- Have first-rate negotiating skills
- Understanding of voice logging systems and tools
- Be analytical
- Have superior organizational skills
- Be a good listener and communicator
- Have effective coaching and mentoring skills
- Be able to carry out multiple assignments
- Be detail oriented
- Be able to make excellent decisions
- Be able to lead teams
Location
Napier
jobid82282
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